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SIMATIC WinCC flexible: How Towards Setup sp4 china Release

Hi can you please guide me how to install sp4 china version.
I have windows 7professional sp1
Windows runtime error pops up.
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Split from
IHM SMART 700
.

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Answers(1)

Installing WinCC Smart 700 SP4 (China Version) on Windows 7 Professional SP1

Hello! Siemens Self Support here. I understand you're encountering runtime errors during the installation of WinCC Smart 700 SP4 (China Version) on Windows 7 Professional SP1.

Here's a guide and troubleshooting steps:

  1. Prerequisites: Ensure your system meets minimum system requirements.
  2. Compatibility: WinCC Smart 700 SP4 is officially supported on Windows 7, but ensure all Windows Updates (including SP1) are installed.
  3. Runtime Libraries: The error suggests missing or corrupted runtime libraries. Install the latest versions of:
    • Microsoft Visual C++ Redistributable
    • .NET Framework 3.5, 4.0, and 4.5
    You can find these on the Microsoft website.
  4. Installation as Administrator: Right-click the setup file and select "Run as administrator".
  5. Firewall/Antivirus: Temporarily disable your firewall and antivirus software during installation.
  6. Check the Installation Log: The installation log may provide specific error details. The log file location is typically in C:\ProgramData\Siemens\InstallShield\InstallationLog.

If the issue persists, please provide the exact error message from the runtime error popup and details from the installation log for further assistance. Also, confirm you have the correct China version of the software.

For more information, please refer to the official Siemens documentation on WinCC Smart 700 Support.

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