Receiving Protection Signals (ACT CDC) from SIPROTEC 5 BCPU on AK3

You are correctly observing that indication signals use the SPS CDC while protection signals utilize the ACT CDC. The AK3 RTU requires specific configuration to correctly receive ACT signals.

Based on your query and the attachment, ensure the following configurations are in place:

• AK3 Configuration: Within the AK3, you must explicitly configure the mapping for the "ACT" CDC. This involves creating a data point for the protection signal (H1L5F51_51NPROT/PTRC1.Op.general) and selecting "ACT" as the CDC type.
• GOOSE Subscription: Confirm that the AK3 is subscribed to the GOOSE messages containing the protection signals. Check the AK3's GOOSE configuration to verify the subscription is active and correctly mapped to the data point.
• Data Point Configuration: Within the AK3 data point configuration, ensure the correct quality of service (QoS) settings are applied for the ACT CDC.

Important Considerations:

• The SIPROTEC 5 BCPU must be configured to send GOOSE messages for the protection signals (ACT CDC).
• Network communication between the BCPU and AK3 must be established and functioning correctly.

For detailed configuration steps and troubleshooting, please refer to the following resources:

• SiePortal: https://support.industry.siemens.com/myportal/ (Search for AK3 IEC 61850 configuration and SIPROTEC 5 integration)
• AK3 Manuals: Refer to the AK3 device manual for specific instructions on configuring IEC 61850 data points and GOOSE subscriptions.

If you continue to experience issues, please provide the AK3 configuration file (with sensitive data removed) for further analysis.

Trending Custom Curves in Spectrum Power 5

You're encountering issues with the formula editor in the Trends & Charts tool of Spectrum Power 5. This is a known area of difficulty. Here's a breakdown of potential causes and solutions:

1. Syntax Errors: The formula editor is very sensitive to syntax. Ensure you're using correct function names, variable names (case-sensitive!), and operators.
2. Data Type Mismatch: Verify that the data types in your formula align with the data being plotted.
3. Variable Availability: Confirm the variables you're using are actually available within the Trends & Charts scope.
4. Formula Limitations: Complex formulas might exceed the tool's processing capabilities.

Recommended Steps:

• Review Example Formulas: Check the Spectrum Power 5 help files (search for "Trends and Charts formula examples") for working formulas to compare against.
• Simplify the Formula: Start with a very basic formula (e.g., plotting a direct variable) and gradually add complexity, testing after each addition.
• SiePortal Knowledge Base: Search SiePortal for "Spectrum Power 5 Trends Charts formula error" for specific error messages and solutions from other users.
• Siemens Support: If the issue persists, create a support request through Siemens Support.

Disclaimer: As Siemens Self Support, I can provide guidance, but complex formula debugging may require direct support assistance.

Understanding Your Query

It appears your question is incomplete: "Query is any one form east?". To best assist you, please clarify what you mean by "form" and "east".

Are you referring to:

• A specific Siemens software form (e.g., a data entry form in WinCC)?
• A geographical location ("East" as a direction or region)?
• A data format?

Please provide more details so I can access SiePortal and offer a relevant solution. You can search SiePortal directly with more specific keywords.

Seeking Siemens Support Contacts in Norway/Kongsberg

Hello,

To connect with Siemens support and technical engineering personnel in Norway, specifically Kongsberg, I recommend the following resources:

• Siemens Norway Website: https://new.siemens.com/global/en/company/locations/norway.html - This site provides contact details for various Siemens divisions in Norway.
• SiePortal Community: Utilize the SiePortal search function (https://support.industry.siemens.com/) and filter by location (Norway) to find relevant experts and forum members.
• Siemens Customer Support: You can reach out directly to Siemens Customer Support in Norway through this link: https://new.siemens.com/global/en/company/contact-us/customer-support.html

I will also attempt to identify potential contacts within the SiePortal community and will notify you if I find anyone from Kongsberg or with relevant expertise.

Best Regards,
Siemens Self Support

Ladder Logic Resources for Beginners

Hi Mike,

As Siemens Self Support, integrated with SiePortal, I can point you to some excellent resources for learning Ladder Logic, with a focus on Siemens PLCs.

Siemens Official Resources

• Siemens Industry Online Support: PLC Programming Basics - A good starting point for fundamental concepts.
• Siemens Learning Hub: Explore courses on Siemens Learning Hub (may require registration) that cover PLC programming, including Ladder Logic. Search for "PLC Basics" or "TIA Portal".
• Siemens Documentation: The TIA Portal documentation (accessible through SiePortal) contains extensive explanations and examples.

External Resources

• RealPars: PLC Programming Basics - Offers clear explanations and video tutorials on Ladder Logic.
• AutomationDirect: PLC Basics - A comprehensive guide to PLCs and Ladder Logic.
• YouTube: Search YouTube for "Ladder Logic Tutorial" or "Siemens PLC Programming" for numerous video explanations.

Tip: Focus on understanding the core concepts like contacts, coils, timers, counters, and data manipulation. Start with simple examples and gradually increase complexity. Use the Siemens TIA Portal software for practical application and simulation.

Regards,
Siemens Self Support

Siemens Self Support - Parts Information

Dear Guest,

Thank you for your inquiry. We can assist you with locating the Siemens parts you requested. Please note that as an unregistered user, accessing detailed information and ordering capabilities is limited. We recommend registering on SiePortal for full access.

Part Number 983968350 - Brake Kit

Siemens P/N 983968350 is a Brake Kit. More information, including compatibility, can be found through the Siemens Support Search using the part number.

Part Numbers 55-701-434-0 & 680-800-1120 - Ring Oil Control

Both Siemens P/N 55-701-434-0 and 680-800-1120 relate to Ring Oil Control. Please use the Siemens Support Search to find specifications and availability. You may need to specify the product series for accurate results.

For pricing and ordering, please contact your local Siemens distributor or Siemens sales representative after confirming the parts meet your requirements via SiePortal.

Sincerely,
Siemens Self Support

Understanding Input Differences in Siemens Modules

You are right to question the consistency of input requirements across different Siemens modules. Not all modules, like IO102, necessitate the same connection to the common negative pole as others.

This variation stems from differing internal circuitry and design considerations. Some modules have built-in protection or utilize different signal processing techniques, eliminating the need for a common negative connection.

For detailed information specific to your module (IO102), please refer to its manual within SiePortal. This will outline the correct wiring and polarity requirements.

If you still have concerns, providing the exact module name and your application details will help me investigate further.

SPPA T3000 Installation Procedure on Application Server

Dear Customer,

Installing SPPA T3000 on the application server involves a specific sequence. Here's a summarized procedure, assuming you have the installation files and licenses:

1. Prerequisites: Ensure your server meets the SPPA T3000 system requirements (OS version, hardware specs, etc.).
2. Database Setup: Configure Microsoft SQL Server. SPPA T3000 requires a properly configured SQL Server instance.
3. Application Server Setup: Install and configure either Apache or Tomcat. SPPA T3000 supports both.
4. SPPA T3000 Installation: Run the SPPA T3000 installer, pointing it to the SQL Server instance and application server.
5. License Installation: Apply your SPPA T3000 licenses.
6. Post-Installation Configuration: Configure AdminConsole and Project Container.

Applications to Check on SPPA-T3000 Server:

• Apache/Tomcat: Verify the application server is running and accessible.
• AdminConsole: Ensure you can access and log into the AdminConsole.
• Project Container: Confirm the Project Container service is running.
• Microsoft SQL Server: Verify SQL Server is running and SPPA T3000 can connect to it.

For detailed, step-by-step instructions and troubleshooting, please refer to the official SPPA T3000 Installation Guide on Siemens Support. You'll need your Siemens credentials to access it.

Please provide technical data if you encounter issues during installation. We are here to support you.

Sincerely,
Siemens Self Support

Siemens Product Support - Datasheet, Connection, & Software

Hello! To assist you effectively, please provide the exact product name or article number. However, I can provide general guidance:

1. Datasheet/Manual Download

You can typically find datasheets and manuals on the Siemens Support website. Search using the product's article number.

2. Simplest Connection & PC Management

Generally, Siemens devices connect via USB, Ethernet (PROFINET/Industrial Ethernet), or serial interfaces. The 'simplest' method depends on the product. PC management often involves dedicated Siemens software (see below).

3. Management Software

The software used for management varies. Common options include:

• STEP 7: For PLC programming and configuration (including S7-300).
• TIA Portal: The integrated engineering framework, replacing STEP 7 in many applications.
• Specific Device Configuration Software: Many Siemens products have their own dedicated configuration tools.

4. S7-300 PLC Integration

Yes, many Siemens products can be integrated with S7-300 PLCs. Integration methods depend on the product and usually involve protocols like PROFINET, PROFIBUS, or Modbus. Check the product documentation for compatibility details and integration examples.

Regarding "Server Diagnostic" in SiOME V1.7

Hello,

You are correct, the documentation for the "Server Diagnostic" feature in SiOME V1.7 is currently lacking in the official manuals. We appreciate you bringing this to our attention. The manuals are scheduled for an update soon.

Here’s how to use the “Server Diagnostic” feature:

1. Prerequisites: Ensure your OPC UA server is running and accessible. You've already confirmed basic connectivity with UA Expert, which is a good first step.
2. "Find selected server": As you've done, successfully locate and select your server within SiOME.
3. "Connect" Button: After selecting the server, clicking "Connect" initiates a diagnostic session. The "loading" state indicates SiOME is retrieving server information.
4. Troubleshooting the "Loading" Issue: The prolonged loading might be due to a very large server description or network latency.
   • Firewall: Double-check firewall settings between your SiOME machine and the OPC UA server.
   • Server Load: Verify the OPC UA server isn’t under heavy load, which could slow down the response.
   • SiOME Logs: Examine the SiOME logs for detailed error messages. (Help > Show Log within SiOME).
5. Diagnostic Data: Once connected, SiOME will display diagnostic information related to the server's capabilities, endpoints, and potentially performance metrics. The specifics of the displayed data will depend on the server's implementation.

For further assistance, please consult the SiOME documentation (although it doesn’t cover this feature yet) and the Siemens Industry Online Support for related articles and FAQs.

Best Regards,
Siemens Self Support

HiPath 4000 V6 System Backup Options

Hi, Siemens Self Support here. You're right, there are several ways to back up your HiPath 4000 V6 system. Here's a breakdown:

1. Cold Backup (Recommended for Full System Backup)

This involves shutting down the system and copying all relevant data files. It’s the most reliable but requires downtime. Detailed instructions are in the HiPath 4000 V6 Backup and Restore Guide (SiePortal access required).

2. Warm Backup (For Incremental Backups)

Allows backup while the system is running but is less reliable than a cold backup. Use for regularly scheduled incremental backups after a full cold backup. Check SiePortal documentation for specifics.

3. Backup via System Manager

The System Manager offers backup functionalities for configuration data. This doesn't create a full system image but is useful for configuration recovery. See the System Manager documentation on SiePortal.

4. Flash Backup

Used for backing up system software. Refer to the HiPath 4000 documentation on SiePortal for proper procedures.

Important: Always verify the backup's integrity by performing a test restore in a non-production environment. For detailed instructions and specific file locations, please consult the official Siemens documentation on SiePortal.

EDS Files for Lenze 9300 & 8300 Drives - CAN Bus Communication

Hello!

You can find the EDS (Electronic Data Sheet) files for Lenze 9300 and 8300 drives required for CAN bus communication with CANparam software on the Siemens Industry Online Support.

Here are the direct links:

• Lenze 9300 EDS File
• Lenze 8300 EDS File

These files will enable you to configure the drives within CANparam for CANopen communication.

If you encounter any issues, please refer to the Siemens SiePortal for further assistance and documentation.

Sincerely,
Siemens Self Support

Antipumping Device (Electronic Device) 3AY1420 Connection Diagram

The 3AY1420 antipumping device, often used with SINAMICS drives, prevents harmonic oscillations during voltage dips. Here's a breakdown of its connection, referencing SiePortal resources:

Key Connections:

• L1, L2, L3: Line side connections (Input Power)
• T1, T2, T3: Motor side connections (Output to Motor)
• 10V DC: DC supply from the drive (typically 10V DC)
• GND: Ground connection
• Fault Output: Connects to the drive's fault input (e.g., P244) to signal an antipumping event.

Connection Diagram & Details:

For a comprehensive visual connection diagram and detailed information, please refer to the official Siemens documentation on SiePortal:

Important Note: Improper connection can lead to device malfunction or system instability. Always consult the manual and qualified personnel for installation.

SPPA-T3000 DCS System Overview

Hello! As Siemens Self Support, integrated with SiePortal, I can provide you with an overview of the SPPA-T3000 Distributed Control System (DCS).

SPPA-T3000 is a powerful, scalable DCS designed for demanding applications like power generation, oil & gas, and chemical processing. Key features include high availability, robust communication, and advanced process control.

Key Components:

• AS (Automation Station): Handles process control logic.
• CC (Communication Controller): Manages data exchange.
• Operator Station: Provides HMI for operators.
• Engineering Station: Used for configuration and maintenance.

Resources:

Here are some helpful links:

• Siemens SPPA-T3000 Overview: https://new.siemens.com/global/en/products/automation/process-industry/dcs/sppa-t3000.html
• SiePortal - SPPA-T3000 Documentation: https://support.industry.siemens.com/cs/document/10975812 (Requires SiePortal Access)

Presentations: While I don't have direct access to user-shared presentations, searching SiePortal with keywords like "SPPA-T3000 presentation" or "SPPA-T3000 training" might yield relevant results.

For further assistance, please specify your areas of interest within the SPPA-T3000 system, and I'll do my best to provide more focused information.

Relay Stuck in Monitor Mode - Troubleshooting

It appears your relay is stuck in Monitor mode with a persistent error LED. Here's guidance to help resolve this:

1. Check Communication: Ensure stable communication with the relay (e.g., via TIA Portal). A communication break can sometimes cause this.
2. Restart the Relay: A power cycle (turn off, wait 30 seconds, turn on) is often the first and simplest solution.
3. Force a Reset (if possible): Some relays have a physical reset button. Consult the relay's manual for its location and usage.
4. TIA Portal Intervention: If communication is established, try to exit Monitor mode via TIA Portal. Sometimes, a forced 'Run' or 'Stop' command can clear the error.
5. Factory Reset (Last Resort): As a final step, a factory reset may be necessary. Caution: This will erase your configuration. Refer to How to return the relay to factory reset? for detailed instructions.

Important: Always consult the specific manual for your relay model for detailed troubleshooting steps and safety precautions. You can find manuals and support information on the Siemens Industry Online Support website: Siemens Industry Online Support.

Understanding Control Authority Mapping in SICAM PAS

You've correctly identified a limitation in SICAM PAS: a one-to-one mapping of control authorities to voltage levels within the HMI (SICAM PAS CC). Attempting to map multiple Full Servers (FS2 & FS3) to the same HMI tags as FS1 will only result in FS1's control authority being visible.

Implementing Command Bypass via OPC

Using an OPC server to bypass commands from FS1 to FS2 & FS3 is a valid solution. Here's a conceptual implementation:

1. FS1 as Master: Configure FS1 to send commands to the OPC server.
2. OPC Server Routing: The OPC server acts as a bridge, receiving commands intended for Voltage Levels 2 & 3.
3. FS2 & FS3 as Clients: Configure FS2 & FS3 to receive commands from the OPC server. This effectively makes the OPC server the control authority for these voltage levels.

SICAM PAS OPC References

Siemens provides resources for SICAM PAS OPC integration:

• SICAM PAS Configuration Guide: Search for sections on "OPC Communication" or "External Interfaces".
• Siemens Industry Online Support: https://support.industry.siemens.com/ - Search for "SICAM PAS OPC" to find FAQs, application examples and documentation.
• OPC Foundation: https://opcfoundation.org/ - For general OPC UA information and standards.

Note: The specific configuration steps will depend on your OPC server and SICAM PAS versions. Consult the relevant documentation for your setup.

SIPROTEC 4 Communication & Firmware Issue

Dear Customer,

Based on your description and the provided images, the SIPROTEC 4 device appears to be missing firmware, preventing communication with the SICAM PAS system. Here's a procedure to address this:

Procedure:

1. Verify Compatibility: Ensure the SICAM PAS software version is compatible with the SIPROTEC 4 device.
2. Download Firmware: Access the SiePortal website (https://support.industry.siemens.com/sieportal/) and download the latest firmware version suitable for your SIPROTEC 4 device's specific model. You'll need a valid Siemens account.
3. Firmware Update: Use the SIPROTEC 4 configuration software to upload and install the firmware. Important: Follow the firmware update instructions in the device manual carefully to avoid bricking the device.
4. IEC 61850 Configuration: Verify the IEC 61850 configuration (V04.05.01) is correctly set up in the SIPROTEC 4 after the firmware update. Confirm the mapping and communication settings align with the rest of your substation.
5. Check Communication: After the update, retry establishing communication with the SICAM PAS system.

Regarding the second device image: Comparing the two devices can help identify any configuration differences or hardware issues. If the second device is communicating successfully, compare its configuration settings with the problematic device.

If you continue to experience issues, please provide the exact model number of the SIPROTEC 4 device and the SICAM PAS software version. You can also open a service request through SiePortal for dedicated support.

Sincerely,
Siemens Self Support

Single Phase Explosion Proof Motors - Siemens Support

Dear Zulfiqar,

Yes, Siemens does offer single phase explosion proof motors. However, direct handling of such requests for Pakistan is managed through our regional hubs.

Please contact the following Siemens location for support regarding your specific requirement (Diesel Unloading Pump with Single Phase Explosion Proof Motor - 0.5HP, 2800 RPM, 56 LTR/min):

Siemens Middle East

Address: PO Box 230, Dubai, UAE

Contact: Please reach out via the Siemens Middle East website Siemens Middle East Contact to get the appropriate contact person for explosion-proof motors.

Alternatively, you can also escalate this through your Siemens Karachi management for a coordinated approach with the Middle East team.

Please have your motor specifications readily available when you contact them.

Sincerely,
Siemens Self Support (Integrated with SiePortal)

Controlling Variables Without "Enable Write" & MMS Commands

Yes, you can control variables without repeatedly using "Enable Write" in the IEC Browser. This involves configuring appropriate security and access controls within WinCC OA.

Here's how to approach it:

• User Rights & Security: Define user roles with write access to specific data points directly within WinCC OA's security settings. This eliminates the need for manual enabling per session.
• MMS (Manufacturing Message Service) Commands: For integration with other SCADA systems, you can utilize MMS commands to write control variables.

MMS Command Details:

• You'll need to construct appropriate MMS Write requests based on the IEC 61850 information model.
• Tools like a dedicated MMS client library (available from various vendors) or a custom-built solution can be used.
• Refer to the IEC 61850 standard for the exact MMS message format.

Resources:

• IEC 61850 Client/Server Communication with WinCC OA
• How to use IEC 61850 client functions in WinCC OA

For detailed instructions on configuring user rights and implementing MMS communication, please consult the WinCC OA documentation and Siemens Support articles. SiePortal (https://support.industry.siemens.com/) is a good resource.

UEL Correction Factor in RG3 AVR

Hello,

You are correct to question the UEL setting in relation to generator voltage and loss of excitation protection. The RG3 AVR does include a correction factor for the Under-Excitation Limiter (UEL) to account for operation at lower terminal voltages.

Specifically, the RG3 AVR utilizes a voltage-dependent UEL limit. This means the UEL is adjusted based on the actual generator terminal voltage. Without this correction, the UEL could interfere with loss of excitation relay operation at lower voltages (like 0.95 p.u. as you mentioned).

Refer to the RG3 AVR manual ( RG3 Manual) section regarding "Under-Excitation Limiter" for detailed parameter configuration and explanation of the correction factor. Pay close attention to parameters related to voltage-dependent UEL settings.

This feature ensures proper coordination between the AVR and protection relays across the operating voltage range.

Sincerely,
Siemens Self Support