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Siemens Self Support - Addressing Your Issues

Hello,

Thank you for reaching out. I understand you're facing two issues within your system:

1. VDMA Library Import: Third-party VDMA library imports are not selectable for parts.
2. Relay Order Number: Manually added third-party relay does not store the order number.

To assist you effectively, I need more details. Please refer to these resources within the SiePortal for targeted troubleshooting:

• VDMA Integration: VDMA Integration Guide - Check compatibility & import procedures.
• Component Management: Component Management in [Your Software Name] - Verify data storage methods for custom components.
• FAQ: Siemens Industry FAQ - Often addresses similar issues.

Please provide the following information for faster resolution:

• Specific software you're using (e.g., TIA Portal, EPLAN).
• VDMA library version.
• Relay manufacturer and model number.
• Steps taken to manually add the relay.

I will be here to assist you further once I have this information.