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Industrial Edge: Industrial Edge Virtual Unit Device software Refresh ievd-1.22.3-1-a not Accessible

device catalog - pull versions → does not show the ievd-1.22.3-1-a. (got email notification about new release available on mar 6th)

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Device Catalog Version Issue - Missing ievd-1.22.3-1-a

We understand you are not seeing version ievd-1.22.3-1-a in the Device Catalog, despite receiving a notification about its availability on March 6th. This can sometimes occur due to caching or synchronization delays.

Here are troubleshooting steps:

  • Refresh Catalog: Manually refresh the Device Catalog within SiePortal.
  • Clear Cache: Clear your browser's cache and cookies.
  • SiePortal Synchronization: Allow some time for SiePortal synchronization. Updates are not always instantaneous.
  • Check SiePortal Announcements: Verify the SiePortal Announcements for any specific notes about this release.

If the issue persists after these steps, please open a support request via Siemens Support, referencing this ievd version and the March 6th notification. Include screenshots if possible.

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