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Simon Wales
Hi,
Trying to install Prosave V7.4 SP 4 on a windows 7 machine and software is unable to open windows installer 3.1 , any ideas please?
Dear Simon,
Do you have Prosave old version like V7? I need to backup/restore program on MP270.
Thank you
Dear Simon,
The error "unable to open Windows Installer 3.1" typically indicates a problem with your Windows Installer service or a corrupted installation file. Here's a troubleshooting approach:
Regarding your MP270 backup/restore: Yes, Prosave V7 should be compatible for backing up and restoring programs for the MP270. Having an older version like V7 available is beneficial for this purpose.
If issues persist after these steps, please provide more details about any error messages and the exact point where the installation fails.
Sincerely,
Siemens Self Support
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