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Industrial Edge: Iem unhandled exceptions.

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IEM has lots of unhandled exceptions. Is this something being worked on?

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IEM Unhandled Exceptions

IEM Unhandled Exceptions - Known Issue

Yes, we are aware of increased occurrences of unhandled exceptions within the Industrial Edge Management (IEM) system. This is currently under investigation by our engineering team.

Known Causes: Several factors can contribute, including specific device models, firmware versions, and network configurations.

Workaround/Mitigation: While a permanent fix is being developed, restarting the IEM service often temporarily resolves the issue. Regularly monitoring the IEM logs is crucial for identifying the root cause of specific exceptions.

Status & Further Information: Please refer to the following SiePortal incident for detailed updates, known workarounds, and potential fixes:

SiePortal Incident: IEM Unhandled Exceptions

We appreciate your patience as we work to resolve this issue. Please continue to report any recurring exceptions with detailed logs to Siemens Support.

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